Domiciliary Physiotherapy Service

(Physiotherapy At Home)

The Cloisters can offer our clients a comprehensive physiotherapy assessment and treatment in the comfort and convenience of their home where clients cannot travel to the clinic. Our Physiotherapist profiles can be viewed here.

Who is the service for?

The domiciliary service (home visit) is for anyone who cannot travel to the Clinic. It may be because your condition prevents you from accessing the Physiotherapy Clinic, you have no transport or lift available, you cannot leave the house due to having regular carers, or your goals of treatment are best met in the home environment.

For example, you may have been discharged from hospital or respite care and need to be seen at home to improve function in your own environment.

Can you see me in my nursing home?

Of course we can, we see clients in their own homes, residential and nursing homes as appropriate.

What conditions are appropriate to be seen at home?

Most conditions for which you seek help from a Physiotherapist can be treated in the home.

The majority of clients we visit at home have mobility and balance problems following a fall and/or surgery where confidence within the home and local environment has been affected. We have also seen clients with a life limiting illness to advise the client and carers on best physical and postural management.

We also see clients for rehabilitation following a Stroke (CVA) to continue their progress made in hospital into the home and to manage balance and mobility in all stages of Parkinsons disease and Multiple Sclerosis.

We work closely and have contact with your GP and other agencies involved in your care, eg. Care providers, to provide the best possible service where we have consent from you to do so.

This is not an exhaustive list of conditions so please discuss your needs with our reception staff and a Physiotherapist will call back to discuss specific details.

Does it cost more to be seen at home compared to being seen in Clinic?

The initial assessment is marginally more expensive than a clinic assessment but follow up appointments are the same price. Feel free to discuss the price structure with reception staff who will be able to help you. In some situations a travel charge may be appropriate. Insurance claims need to be discussed with the Practice Manager.

How will you access my home?

Access to your home will be discussed before assessment. A specific time will be given to attend and key safe numbers (if appropriate) will only be available to the visiting therapist. Nursing and residential homes will be given appointment times and access will be granted in line with their security policies. Many clients choose to have a family member present on the first visit to enable access and sometimes to help with the information gathering. This is at your discretion.

We carry Health and Care Professions Council (HCPC) cards with our registration details with us. You are free to check up online.

How do you assess me in my own home?

Initially we will gather information about your presenting condition to help us understand the nature of your current problems, what your normal mobility status is and what you want to realistically achieve from physiotherapy input.

As Chartered Physiotherapists we take a holistic (whole person) approach to health and wellbeing, which includes your general lifestyle. So we will ask you about other areas of health including nutrition, skin integrity, personal care and general home management. This will help us (client and Physio) to determine the best way to manage your problems and assist the planning of client centred goals (specific goals for you).

As is often the reason for assessment we will assess all aspects of your function, any specific tests for movement, strength and balance. A specific training programme will be agreed in line with your goals.

Do I need to provide any equipment?

No. We will bring any equipment we need.

We just request that there is a space for assessment where you feel safe, comfortable and provides you with appropriate privacy and for you to be dressed appropriately. As with any physiotherapy assessment we need to be able to see and feel the area(s) of concern with your consent. As we have no access to a treatment plinth (couch) in the home it may be appropriate to assess you from your chair/bed/on the floor as appropriate.

What happens after the assessment?

Follow up appointments will be organised as appropriate for you.

If you have any further questions or wish to discuss something in more detail, ring us on 01926 316 420, or .

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