Website Information

Terms of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the Privacy Policy, Disclaimers and Copyright Notice govern The Cloisters's relationship with you in relation to this website.

The term 'The Cloisters' or 'us' or 'we' refers to the owner of the website - The Cloisters Physiotherapy Ltd - whose registered office is The Cloisters, Lower Leam Street, Leamington Spa, Warwickshire CV31 1DJ. The Cloisters Physiotherapy Ltd is registered in England and Wales with company number 0503462. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

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The information contained in this website is for general information purposes only. The information is provided by The Cloisters and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Cloisters. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Cloisters takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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Privacy Policy

This privacy policy sets out how The Cloisters uses and protects any information that you give The Cloisters when you use this website.

The Cloisters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Cloisters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd June 2012.

What we collect
We do collect information when you visit the site. This includes any information provided by you through the contact form, and, as described in the cookies section below, statistical data which is used for web traffic analysis.

What we do with the information we gather
The information is used to understand your needs and provide you with a better service.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will not use your personal information to send you promotional information about third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Cloisters, Lower Leam Street, Leamington Spa, Warwickshire CV31 1DJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us as soon as possible. We will promptly correct any information found to be incorrect.

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Our use of Cookies

This website uses small text files called 'cookies' which are placed on your computer or device whenever you visit.

We use cookies to improve the performance of our site and to improve its functionality.

We use Google Analytics, which collects information to help us to see how people use this site. You can read more about Google Analytics and its use of your data here. You can read about its use of cookies here.

When you visit some of our 'What We Treat' pages via a search, we may re-order the content of the page to place the most relevant section of content at the top. We then set a cookie to remember your search so that subsequent visits to the page will still show this content at the top. These cookies are retained for 30 days.

Managing cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will result in a minor loss of functionality in some circumstances, but should not prevent you from taking full advantage of the website. You can also delete cookies at any time.

Further information about how to manage cookies can be found in your browser's help or on sites such as

By continuing to use this website, you agree that we can place these cookies on your computer or device, providing your browser settings allow this.

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The "Terms of Use", "Privacy Policy" "Disclaimers" and "Copyright Notice" sections of this page are based on samples freely supplied by Business Link. The remainder of this website and its contents is copyright of The Cloisters. A copyright notice to this effect is displayed at the foot of every page.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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Access Keys

This website has, as far as is relevant, implemented UK Government Access Key Standards. Access Keys are keyboard shortcuts that provide an alternative form of navigation. The use of access keys is browser dependent, please consult your browser's help for further details.

The access keys defined are as follows:

S - Skip Navigation

0 - Accessibility (this documentation)

1 - Home

2 - not defined

3 - Sitemap

4 - not defined

5 - Frequently Asked Questions (FAQ)

6 - not defined

7 - not defined

8 - Terms of Use

9 - Contact Us

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About this Website

The icons below show that the code used to create this site - excluding the code supplied by Facebook and Google Maps - has been checked and approved by the W3C Markup Validation Service, thereby giving the maximum possibility that its pages will display consistently across a wide range of browsers and operating systems.

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Valid XHTML1.0! Valid CSS2.1!